Privacy Policy
Last updated: April 2026
1. Introduction
Bami Makeup (“we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you use our platform.
2. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and profile photo (from your Google account on sign-in)
- Phone number and city (if you add them to your profile)
- Booking details: service selected, date, time, and special requests
- Payment information (processed securely via Stripe or Telebirr)
- Skin type and concerns you share during booking
3. How We Use Your Information
We use the information we collect to:
- Process and manage your bookings
- Send appointment confirmations and reminders
- Personalise your experience on the platform
- Improve our services and platform
- Comply with legal obligations
4. Sharing of Information
We do not sell your personal information. We may share your information with third-party service providers who assist us in operating the platform (e.g. Supabase for data storage, Stripe for payment processing, Google for calendar and video calls). These providers are bound by confidentiality agreements.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate information
- Request deletion of your data
- Object to or restrict certain processing
- Data portability
To exercise these rights, contact us at hello@bamimakeup.com.
7. Cookies
We use essential cookies and local storage to maintain your session and remember your language preference. We do not use tracking cookies for advertising purposes.
8. Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your Google account.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the platform or sending you an email. Your continued use of the platform after changes constitutes acceptance of the revised policy.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at hello@bamimakeup.com.